ALEXIS QUANTUMLEAP LLC wants our customers to be fully satisfied with their purchases. Please read the following guidelines regarding returns and refunds.
Eligibility for Returns
- Return requests must be submitted within 14 days of receiving your order.
- Items must be unused, in their original condition, and in the original packaging.
- Custom orders or items marked as non-returnable are not eligible for return.
Return Process
- Contact our customer support to request a return authorization.
- Pack the item securely in its original packaging.
- Ship the item back using a trackable shipping method.
Refunds
- Once the returned item is received and inspected, refunds will be processed to the original payment method.
- Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
- Refund processing may take 5-10 business days after receipt of the returned item.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our customer support immediately. We will provide instructions for returning the item and ensure a replacement or full refund.
Contact Information
For any questions or return requests, please contact us:
ALEXIS QUANTUMLEAP LLC
Email: info@alexisquantumleapllc.com
Phone: (443) 267-8504
Address: 843 N June St, Los Angeles, CA 90038